FREQUENTLY
ASKED QUESTIONS
Countdown To Race Day:
WE ARE HERE TO HELP!
But first, your question may have already been answered! Check our FAQs below for answers to common topics.
PRE-RACE QUESTIONS
The in-person event is on April 27, 2025. The 10k starts 9 a.m. at Burrard & Georgia, while the EVA AIR 2.5K Mini Sun Run starts at 8 a.m. at Pacific Blvd, just outside of BC Place.
The virtual race can be done anywhere that is convenient for you on April 25-27, 2025.
Registration will open on October 1, 2024. Click here for the various deadlines & fees.
You’ll receive an email message confirming your registration. If you did not receive an email, please email info@vancouversunrun.com
YES! NO RACE BIB, NO ACCESS TO THE COURSE – a valid race bib is mandatory to gain access to our race course. If you are not displaying a valid race bib you will be removed from the event.
Virtual participants will not receive their race shirt without a complete and paid registration.
Our policy states RACE ENTRY IS NON-REFUNDABLE AND NON-TRANSFERABLE UNDER ANY CIRCUMSTANCES. Race Bibs are also non- transferred due to liability and safety reasons. This is part of the race policy acknowledged during registration. Our event is so large (third largest in North America!) that we must download information to process the race bibs and shirts early to get them in time for race day.
There are different deadlines for categories so please see Entry Fees and Deadlines for the various dates.
IN PERSON:
- Souvenir technical shirt and Race Bib with Timing Tag for all 10K participants
- Teams will have team name/logo on the back of the technical shirt
- Cotton shirt for youths in the EVA AIR 2.5K Mini Sun Run
- Water Stations and Live Entertainment along the course
- Post-race Party at BC Place
VIRTUAL EXPERIENCE:
- Souvenir technical shirt and Race Bib
- Teams will have team name/logo on the back of the technical shirt
- Mailing Fee included in pricing, but those in teams must pickup their shirt from their Team Captain a their package will NOT be mailed out directly
YES, Strollers are most welcome at both our EVA AIR 2.5K Mini Sun Run and 10K route. Children in the stroller do not require a race bib as long as they stay in the stroller during the race. Participants with a stroller MUST REGISTER for the 10K course and choose the 1:46 time category for the safety of the children and our other participants.
Your Vancouver Sun Run entry fee helps to pay for staging, organizational and administrative costs such as: technical shirts and screen printing; city costs including ambulance, traffic authority and police; medical supplies; fencing, stages, tents, radios, water station equipment; race bibs, pins, timing tags, race timing and data entry organization; online entry administration fees; venue rental; entertainment, signage and pageantry; fruits, snacks and bagels at the finish party; volunteer shirts, lunches and transportation; elite athlete prize money and hosting; production and printing of marketing material to raise awareness and inform the public, including eblasts, social media, plus event management and marketing fees.
SUN RUN EXPO QUESTIONS
The Vancouver Sun Run Expo & Individual Race Package Pick-Up will be located at the Vancouver Convention Centre East (999 Canada Place, Vancouver), East Exhibition Hall A during the following days and times:
Friday, April 25, 2025: 11 a.m. – 7 p.m.
Saturday, April 26, 2025: 9 a.m. – 4 p.m.
10K Individual and EVA AIR 2.5K Mini Sun Run participants, may pickup their Race Package (Shirt & Race Bib) Sun Run Fair Expo.
Team Members: Team Race Packages (Shirts and Race Bibs) will be delivered directly to your Team Captain. Team Captains are responsible for distributing their member race packages.
Go online and look up your race bib number before going to the Vancouver Sun Run Expo.
The Race Bib Lookup Tool will be available starting at 8 a.m. on Friday, April 25, 2025.
Yes, provided the person’s entry has been pre-paid. You’ll need to know their race bib number which they can also look up online and share with you.
Volunteers will help verify a match using special scanners at the Vancouver Sun Run Expo. As you go through the scanners, your name should appear on the screen. If they do not match, go to the Solutions Desk. Tags cannot be replaced or exchanged on race day.
The Vancouver Sun Run will be using the race result timing system. The timing device will be attached to the back of your race number. Only those racing in the 10K and In-Person will receive a bib with a timing tag. Please do not remove it. Your event time is recorded as you cross the timing mats at the start and finish line. Your race number must be worn on the front of your shirt for the event. The timing device and race number is yours to keep as a souvenir after the event.
No timing device = no time.
Pre-Race:
In-person registrants will pick up and verify your Race Bib with Timing Tag at Race Package Pick-up. Team members will pick-up from their team captain directly. Do not crumple your race number or damage the Bib Tag in any way. A crumpled/damaged Bib Tag will not work. Attach your race number to the front of your shirt prior to the race. It records the time it takes you to get from start to finish no matter where in the pack you begin.
Race Day (for everyone racing in-person):
You must wear the Race Bib with Timing Tag on your Race Number as provided or you will not be timed. Ensure your Race Number is clearly visible; the Bib Tag will not work properly if it is covered by clothing. Make sure if you are wearing “throw away” clothing prior to the event, that you remove it before crossing the timing mats at the start line. You must cross the timing mats at the start and finish lines to receive a finish time. No other timing method will be used.
Race Finish:
After crossing the finish line, you do not need to return your Race Bib with Timing Tag! It is yours to keep as a souvenir
Shirt sizes can only be exchanged AFTER the race and must be unworn. You must call the office on the Monday after race day to see if there are spares of your desired size. If there is you have to come into the office to exchange the shirt – exchanges in person only. All shirts must be exchanged by 3pm on the Tuesday after race day.
RACE DAY QUESTIONS
There is no race day registration.
Yes, you must finish walking/running the 10K course in 2 hours and 30 minutes, as we’re mandated by the City of Vancouver to open road closures at a certain time.
No. There will be no tag exchanges or replacements made on race morning. No Tag = No Results.
Best to take Skytrain into Downtown Vancouver. Burrard or Granville stations are best. Please check with transit for their most up to date information/schedules closer to event day.
Yes, we will be offering Gear Check for $5. Please bring cash as we do not currently take credit card or mobile payments. You can drop off your Gear at the Start Line. The pick-up location is just after you cross the Finish Line, outside BC Place in a tent.
By all means, use public transit! For race day transit information, please call TransLink at (604) 953-3333. Visit Translink’s official website for more details — click here. Aquabus Ferries is offering frequent sailings on Sun Run morning. For more details visit www.aquabus.com or call 604-689-5858.
The roads start closing as early as 5 a.m. around the Start Line & Finish Line areas. Road Closure schedule will be posted on our website in April 2025.
The best option is to park near the finish area at B.C. Place Stadium. There’s some free street parking and a number of pay parking lots. But beware of street closures, which start at 5:00 am in the start and finish zones. Leave plenty of time to reach your destination. Road Closure schedule will be posted on our website under ‘EVENT INFO’ a couple of weeks before race day.
You can take the tag home with you! The tags are DISPOSABLE and there is no need to return your tag at the finish line.
No. Race Bibs with the Timing Tags are individually coded and non-transferable. Please do not switch tags or allow another participant to run with your tag. Registrations and Race Bibs are non-transferable.
Entrants of similar ability are grouped in different time zones and start the race in a series of short timed intervals. Participants are assigned a time zone based on their estimated finish time. You can see the Start Line Map here.
To upgrade to a faster corral, please see “Solutions Desk” at the Sun Run Expo. You’ll need to bring in your race bib to do the exchange. To drop back in starting categories, you can just show up at any corrals behind your original one. Team members who would like to upgrade their race bib must go to the Sun Run Expo as well.
To start in the same zone, you both must select the same estimated finish time on your entry forms. If you are different levels of ability, you must choose the zone appropriate for the slower runner. If one of you wants to upgrade to the faster time/corral, that person must go to the Solutions Desk at the Sun Run Expo.
POST-RACE QUESTIONS
All results can be found online at our website under ‘Results’
You may contact our timing company, SportStats at CorrectionsWest@sportstats.one directly.
The Mini Sun Run is not an officially timed race.
You can visit Marathon Photos Live to see/order your photos. This service is offered to 10K participants and the Shaw Mini Sun Run 2.5K and will be available after the race.
The race is non-refundable and non-transferable; however you can send someone else to pick-up your race package (shirt & bib) so you can keep them as a souvenir. This must be done during Sun Run Fair times. Packages not picked-up at all are forfeited. Race Bibs are destroyed and shirts are donated to charity.
Shirt sizes can only be exchanged AFTER the race and must be unworn. You must call the office on the Monday after race day to see if there are spares of your desired size. If there is you have to come into the office to exchange the shirt – exchanges in person only. All shirts must be exchanged by 3pm on the Tuesday after race day.
When you check your race results, you will see how you place within your age category. Please note placement verification can take a day or two so check the list again a few days later to allow any time corrections. If you won your age category, you will receive a medal within 2-3 weeks after the race.
You can contact the BC Place Lost & Found on race day or email info@vancouversunrun.com the day after race day.
VIRTUAL EXPERIENCE QUESTIONS
Virtual Experience means you can run the race wherever convenient for you, such as your local neighborhood or local park. You can run anytime between April 25-27, 2025
Registration closes on March 31, 2025.
You’ll receive your Virtual Experience Race Package by April 17, 2025 (if not sooner).
You will have to pay the price difference and you must contact the office before Noon on March 31, 2025 at info@vancouversunrun.com
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